Reservation confirmation / cancellation
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【Official】Joetsu Naoetsu Station Hotel Heimat front of the Hotel Heimat lodging, lunches, catered lunch
025-543-3151
Reservation
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  2. Frequently Asked Questions

Frequently Asked Questions

We have summarized the contents of many inquiries

We have summarized the contents of many inquiries.
Please use it for your reference.

If you have any other questions, please feel free to contact us by phone or email.
  • 【Banquet rooms / Conference rooms】

    How long can I change the number of people for meetings and banquets?

    Until the day before.

    On the day of the event, a cancellation fee will be charged.
    Please contact the person in charge of the conference ba…Continue reading
  • 【Banquet rooms / Conference rooms】

    I want to check the size and floor plan of the room in advance.

    Please be sure to make a reservation by phone in advance.
    If you do not make a reservation, we may refuse to use it due to the use of other …Continue reading

Reservation / Inquiry

If you have any questions, please contact us.

025-543-3151

hotel@heimat.co.jp